IRCTC Battery Operated Cars is one of the friendly initiative services launched by Indian Railways recently. As part of the Indian railway modernization process, they started to concentrate more on providing customer-friendly services. Battery Operated car in railway stations is one of the services among them. Indian Railway officially calls it out as “Buggy Services”. These Railway Station battery cars are operated on the station platforms. So it is also referred to as a platform battery car. These cars are operated by third-party merchants of IRCTC (Issued by tenders).
Battery Operated Car in Railway Stations
IRCTC Battery Car in a railway station is operated on all the platforms to help the disabled, Medical Patients, the elderly, railway passengers.
Traveling by train will be always cheaper comparatively than the other mode of travel like bus or flight. So many of the old aged & Medical patients are preferring to travel by train. Similarly, handicapped people also prefer this, because it is spacious and it is more comfortable for them to travel than any other mode of transport.
On consideration of the elderly, Medical patient, disabled people’s health in mind Indian railway has introduced these battery Operated cars in the railway station, which helps them to avoid long walks with their luggage inside stations.
How to Book Battery Car Railway Station
Are you traveling with old-aged people by train? Do you want to know how to book an Indian railway battery car at the station? Here is an ultimate user guide for Indian train travelers to book battery Operated cars in Railway Station.
Battery Car Booking in Railway Station – Procedure
As of now, Indian railways are advising train passengers to book by contacting helpline 139 or by dialing the mobile number of IRCTC battery-operated cars in the respective railway stations. You can find the railway station battery-operated cars helpline phone number list below.
How does it work? : Once you have reserved your seat on the battery car, they will pick you up with your luggage either on the battery car boarding point or from the station platform and drop you at the respective platform or the boarding point. Commonly, the battery-operated car boarding point will be near the entrance/exit of the station.
Note: Only elderly, disabled, pregnant women & medical persons can avail of this Indian Railway Battery car facility at stations.
Battery Car Advance Booking
We are requesting passengers to contact the IRCTC battery car phone number or Indian railway helpline numbers in advance for their booking (i.e) Before 24 – 12 hrs of arrival/departure from the railway station because it will be easy for you to know the procedures and formalities for the same. Also, Few Station allows advance booking. Through that, you can able to book your slot without any delay. Once booked, your information will be provided to the battery car operators and they will be available at the desired place on time.
IRCTC Website – Battery Car Online Booking – Mobile App
In 2016, the Railway ministry has announced that they will launch a dedicated mobile application & IRCTC Website link to book battery car & e-wheelchairs. Also, they stated that this booking facility will be launched soon on the IRCTC e-ticketing website.
As part of the Indian Railways digital modernization process, only e-wheelchair Online booking has been launched in both IRCTC Mobile Application & IRCTC e-ticketing Website. But still, we don’t have an option for booking battery-operated cars.
Indian Railway Station Battery Car Availablity & Charges
Availability: Currently, only a minimal number of battery-operated cars (i.e) 2 or 3 are operated inside railway station premises. So these cars will be available on a first-come, first-serve basis unless seats are booked beforehand. As said earlier, IRCTC battery car tickets can be booked over the phone by dialing 139 or by contacting the phone number of the respective station which is given below.
Cost: The approximate platform buggy Service or battery car booking cost across Indian railway stations will come around Rs 20 – 40/- per person. Most of the stations are not charging for the luggage that they carry out. Before you do IRCTC battery car booking, we request you to check with them for the same
Battery Operated Cars in Railway Station [List]
Currently, these Battery Cars are operated only in all Indian Major railway stations. First, they started with 48 major railway stations which include 36 A-1 Category railway stations. And now it was extended to the remaining 39 A1- category stations.
Check out the Battery Operated Cars in Railway Station list below
| Agra Cantt. | Ambala Cantt. Jn | Amritsar | Bangalore City |
| Bangalore Cantt. | Bhatapara | Bhubaneswar | Bilaspur |
| Chandigarh | Chennai Central | Chennai Egmore, | Coimbatore Jn., |
| CST Mumbai | Dhanbad | Darbhanga Jn | Durg |
| Gaya Jn | Ghazipur City | Gwalior | Haridwar |
| H. Nizamuddin | Howrah | Jabalpur | Jhansi |
| Jodhpur cantt | Kota | Kozhikkode | Lucknow |
| Lucknow Jn | Madurai Jn | Manduadih | Mughalsarai Jn |
| Muzaffarpur Jn | Mysore Jn | Nagpur | New Delhi |
| Patna Jn | Raipur | Raigarh | Ranchi |
| Salem | Sealdah | Solapur | SSP Nilayam |
| Surat | Tiruchirapalli | Visakhapatnam | Yesvantpur |
| Anand Vihar Terminal | Ajmer | Allahabad | Ahmedabad |
| Bandra Terminus | Bareily | Bhagalpur | Bhopal |
| Chhapra Jn. | Dadar | Dehradun | Ernakulam Jn |
| Guwahati | Hyderabad | Jaipur | Jammu Tawi |
| Kacheguda | Kanpur | Kharagpur | Lokmanya Tilak |
| Ludhiana | Mathura Jn | New Jalpaiguri | Pune |
| Mumbai Central | Puri | Rajkot | Secunderabad Jn |
| Tatanagar | Thane | Thrisur | Tirupati |
| Tiruvananthapuram Central | Vadodara | Varanasi | Vijayawada |
IRCTC Battery Car Booking Phone number – [2021 Updated]
You can find the Railway battery car booking phone number for each railway station below. Now, we have only collected phone numbers for the below railway station and you can book battery car in these stations directly via the below mobile number and other stations you can call 139 for booking.
Request from IRCTC Website Blog Author: “Most of the railway station have prominent boards with mobile numbers written on the battery car. You might have seen that in your near by station. If you are aware of any genuine battery car booking phone number for your nearby stations, we request you to mail or comment us. So that we can include in the below list, which might help for all the people who are reading this post “
| Railway Station Name | Mobile Number |
|---|---|
| Chennai Central | +91 99403 56789 / +91 95662 22866 +91 87544 04310 +91 9003061974 (e-wheel chair) |
| Chennai Egmore Station | +91 99520 56789 / +91 89398 06991 |
| CSMT Mumbai Station | +91 91521 56194 |
| Bangalore City Station | +91 99007 89789/ +91 98451 20000 |
| Bangalore Cantt | +91 96864 25934 |
| Mysore City Station | +91 99000 12333 |
| Yesvantpur | +91 99025 45012 |
| Yelahanka | +91 96864 42594 |
| Dadar | +91 70220 47626 |
| Dhanbad | +91 9771445924 |
| Lokmanya Tilak Terminus(LTT) | +91 7022047625 |
Tips to find battery car booking phone number
- First, Checkout the above list for reserving a battery car seat
- If you are station is not on the list, try connecting 139 and book or get either exact phone number for platform car booking
- If your railway station is nearby, then we request you to visit immediately before two days of your travel. Most of the railway station has prominent boards with mobile numbers written on the battery car. so you can enquire or book directly on the spot.
- If your station is not nearby then seek a help from a friend who is nearby the station.
- If the above options are not working then the alternative solution will be booking an e-wheelchair facility at the railway station with PNR. You can check out how to book an e-wheelchair facility here
FAQ
Where do I get Battery Car/Wheel Chair assistance In railway Station?
Approach Passenger Care Center which is usually located at the Main entrance of the station
Why battery Cars are operated only at the major railway station?
Because it has more platforms and these stations are bigger. So people might need to walk longer with their luggage to catch or to leave out of the railway station.
Indian Railway Online booking for Battery Cars?
Currently, railway passengers dont have an option to book battery cars online in both IRCTC Website or mobile app. To book platform battery cars you must either contact 139 or through the railway station battery car phone numbers given in this article.
Any Alternate Options for Battery cars in IRCTC?
Yes, We have an alternate option (i.e) You can book an e-wheel-chair facility online directly with your PNR number and it is only for handicapped / disabled people. We request you to go through the reservation rules of the e-wheelchair facility before booking.
In Which station battery-operated cars initiated first & is it free of Cost?
Bengaluru is the first railway station across India to launch this service in 2006. Initially, it was free of cost, but in most of the railway stations, they started to charge due to maintenance and crowd.
How many passengers can travel in battery-operated platform cars?
It depends on the size of the car. If the cart is small then three passengers else six to seven people can travel with their luggage. In Dadar, Chhatrapati Shivaji Terminus Mumbai (CSTM) Station Central Railway, Lokmanya Tilak Terminus(LTT) have small platform cars. so only three people can travel at a time and they charge for per trip. It will be around Rs.40 to Rs.50.
How many platform cars are available at each station?
If it’s a major railway station then it will have three or four cars else one. Currently, In Bandra Terminus – 04 cars, Mumbai Central – 03 Cars, LTT and Dadar have 03 Cars which comes under the central railway.
Can we take luggage along with battery cars?
Yes, we can take luggage along with us.
If you have already booked battery cars on any of the stations across India, then we request you to share the details with us. It will be really helpful for us to update the article and readers who read the article. If you were willing to help any of the handicapped/disabled/elderly people then share this article on your network. so that it might reach the respective people either knowingly or unknowingly.
My family is travelling to Mayiladuthurai from Chennai Egmore railway station in 16853 Trichy Express with a aged grandma who underwent an operation. The train departs from platform 8, we were told. When I tried to contact the battery operated car mobile No. given in this website 99520 56789, I am getting the message that it is either switched off or not reachable. I tried several times and still getting the same message. I also read in some website a 2014 post that the battery operated car can take passengers to platforms 1-4 and not beyond that.
Can someone clarify
i) whether the mobile No of the battery operated car booking changed and if so what is the new number?
ii) Whether the battery operated car can take passenger to platform 8?
Thanks.
For the Updated Mobile Number , We will check with the railway station help line and get back to you. But I think battery operated car should take railway passenger to all platforms it will not be for particular platform. Any way we will confirm and get back to you. Thanks for updating us about the issues 🙂
Hi, Thanks for this article. The phone number for the Mysore station seems to have changed. The number given over here does not belong to battery car services anymore. Please check with Mysore railway station and update the latest number here.
Need assistance of battery operated vehicle @ Mysore railway station. Arriving by Shatabdi express C9. Aged parents who is paralysed.
Its true that d phone is switched off. No. Is 99403 56789 central station.I want to catch shatabti express along with my father who is by Gods Grace is 100 Years old. Pathetic service, my suggestion is paid service will do justice both ways, at least we create competition like with d porters.
I want to book the battery car at New Delhi Rly station. Kindly share the number please. V K Tripathi
Check out the below railway help lines which might help you
182, 1800-111-322: For security related issues
1800-111-321: For catering related issues
138: For any other issues
We to book a battery car in old Delhi railway station now. Platform Number 11. Could you please help us.
Reach out to the railway customer number 139 or enquire at railway station counters, they will help.
Battery car vishag station booking Number. Please reply its urgent.
Require Battery Operated Car booking no at Howrah Station. Plz help.
Want to book battery car at DURG railway station? Is it possible ?
Thank you in advance I want to book the battery car at Bangalore city junction Rly station. Kindly share the number &Whether the battery operated car can take passenger to platform where kochuveli express land .
We are in process of collecting numbers for battery battery car booking in each railway station. We will share it as soon as possible. If you need urgent then you can contact the customer care for the same.
Please reach out to IRCTC customer care to book the battery car.
Required to book battery car for aged person in Howrah station. I will come by Janshatabdi Barbil To Howrah. My coach no is D6. Please let me know how to book battery car for Howrah station.
We are very old and my wife is a COPD and arthritic patient .We will be arriving at Chennai central at about 5.50 Am on 24.2.17 (tomorrow) by Hyd – Chennai Express ( 12604 ). In A2 coach, I will be highly obliged if you could arrange a battery car at A 2 coach , Hyd-Chennai express (12604) at .5.50 Am tomorrow (24.2.2017) and confirm
Need Pune railway station battery car booking number. If not, please how to book battery car at Pune railway Station.
I m patient and need battery operated car at Mumbai central railway station at 10:15 hrs. Please tell me how to book battery car and share me the number to book battery car at Mumbai Central railway Station
Thanks for sharing such important information with us..Can you please help out to book battery car at Nagpur Railway station. Please share me the number to nook battery car at Nagpur Railway Station.
We to book a battery car in Lucknow junction railway station now. Could you please share me the battery car number for Lucknow Railway station ?
Natarajan Please contact Chennai railway station help desk to book the battery car.
Kindly provide contact no to book Battery car for Visakhapatnam Railway station.
My parents are travelling to Hyderabad. Could you please give the phone number to book battery operated car in kachiguda station.
Kindly provide contact no to book battery for Howrah railway station.
The person picked up the call (Bangalore number) and asked me to wait for 5 min and after 2 min he cut the call! This exactly is the problem with general public services…. NO BODY CARES! We end up running around round and round and round till our knees break! What a apathy situation.
We are Sorry for the inconvenience caused by Indian Railway for booking battery cars. Please give a complaint at railway office on the same. So that they can take necessary actions in order to avoid the problem in future.
I have my Paralysed father aged 64yrs travelling to Pune on 9th Nov 2017 by LOKMANYA TT Exp( 11014) @ 4pm, from SBC -Bangalore to Pune, accompaning him is my Mother 58yrs. I have spoken to a Battery car driver over the phone, he has asked me to call back on the day of travelling but there is no confirmation from his end, I am confused on to relly on him or book a wheelchair separately. Also need to understand how many hours before passengers need to reach station for hassel free service, Please suggest.
I want a battery car service from kolkata station today itself.
I would like to book a battery car at New Delhi Railway station.Please share the numbers.
WHAT IS THE BATTERY CAR NUMBER AT CHENNAI CENTRAL STATION
I need to book buggy service at SBC bangalore for tomorrow morning, but unable.When i dial the number given on website, the response is the number is invalid.
Tried calling 139 multiple times, everytime get the same msg – executive not available. I waited for 15mins, still no luck. Irctc helpline executive is not aware of this, he says callup 139. Anyone knows how to book at new delhi railway station
I require the number for booking a buggy at New Delhi railway station
Need battery car for my parents in Bangalore railway station (SBC), but mobile number switched off. How can you help. thanks
Please let me know the phone nos of battery operated cars at Puri and Howrah.
None of the phone numbers provided for chennai central station are working. How can we book the battery car? We are travelling with a special child and feeling totally helpless. Why Railway authorities cannot pay attention to these problems??